Learner Support

Our students tell us we are one of the friendliest universities in the country. We want your time at the University to be hassle-free, so we provide a range of support services to help you wherever we can.

Tauranga student success coordinator

Jodie Springall

Jodie is your main contact for giving guidance on procedural issues and for providing pastoral care and advice. She helps connect the services provided by Toi Ohomai Institute of Technology and the University of Waikato, so if you have any questions, get in touch with Jodie.

To make an appointment with Jodie please email: including details of what your query is about, or drop in and see Jodie at the Bongard Centre.

Learner facilitators

Learner Facilitators are available for assistance with assignment writing and study skills. They will listen and help you put together ideas and provide feedback on your writing, but they don't edit or do the writing for you.

To book a one-on-one or group appointment visit the library in the Bongard Centre, 07 571 0190 ext. 8180.

Student learning

The Student Learning team provides a University-wide service to support students' academic learning needs. Our goal is to help students acquire the skills, knowledge and attributes to become independent, successful learners.

Postgraduate support

postgraduate qualification from the University of Waikato will set you up for where the world is going. We are dedicated to postgraduate education and offer honours and masters degrees, along with graduate and postgraduate diplomas, and certificates in most subjects. We also have a thriving research programme.

The Postgraduate Students Association represents all postgraduate interests at the University of Waikato. You can address any enquiries to

Accessibility Services

We are committed to providing equity in education and works to ensure that students with impairments have access to all areas of campus life.

Our Accessibility Service strives to make our University more inclusive and accessible as well as working to increase the success of students with impairments.

Te Toka māori advancement

Te Toka ō Tirikawa is a roopū tautoko at the Tauranga campus. This roopū is coordinated by the Māori Advancement Coordinator.

The kaiāwhina (mentoring) programme is a service that aims to provide comprehensive and coordinated support to Māori students, be it academic, pastoral or procedural.

Te Toka mentors are not lecturers or tutors, they are fellow students who have "been there, done that" and passed successfully. They have a wealth of knowledge and tips to help you successfully navigate your academic journey.

Contact Te Toka by emailing .