Learner Support

Our students tell us we are one of the friendliest universities in the country. We want your time at the University to be hassle-free, so we provide a range of support services to help you wherever we can.

Tauranga Student Success Coordinator

Kiri Diamond

Kiri Diamond

Phone: (07) 557 8986 or 0210305076

Kiri is responsible for providing you with pastoral care and advice on procedural issues. She also acts as the conduit for students to services provided by Toi Ohomai Institute of Technology (formerly Waiariki Bay of Plenty Polytechnic) and the University of Waikato. 

Kiri is often in the Atea/Library at Windermere and at the Bongard Centre one day a week. If you'd like an appointment, please email or contact other University staff at or 07 557 8676.

Learner Facilitators

Staff in the Atea/Library are able to assist with a wide range of learner support.

Learner Facilitators are available for assistance with assignment writing and study skills. They will listen and help you put together ideas and provide feedback on your writing, but they don't edit or do the writing for you. To book a one-on-one or group appointment vist the Atea/Library at the Windermere campus, 07 557 8112 or Bongard Centre, 557 8180.

Online Learning Support

You can find useful tips on our Student Learning page. Access to resources and free Moodle courses for writing, reading, speaking and academic integrity are available on this page.

Disability Services

We are committed to making study more accessible to people with disabilities. Read more about the Disability Support Services available to students.

Te Toka Māori Advancement

Te Toka ō Tirikawa is a roopū tautoko at the Tauranga campus. This roopū is coordinated by the Māori Advancement Coordinator. The kaiāwhina (mentoring) programme is a service that aims to provide comprehensive and coordinated support to Māori students, be it academic, pastoral or procedural. Te Toka mentors are not lecturers or tutors, they are fellow students who have "been there, done that" and passed successfully. They have a wealth of knowledge and tips to help you successfully navigate your academic journey.

Contact Te Toka by emailing or drop in to korero with a mentor at the Te Toka desk at the Windermere Atea/Library.

Postgraduate Studies

A postgraduate qualification from the University of Waikato will set you up for where the world is going. We are dedicated to postgraduate education and offer honours and masters degrees, along with graduate and postgraduate diplomas, and certificates in most subjects. We also have a thriving research programme.

The Postgraduate Students Association represents all postgraduate interests at the University of Waikato. You can address any enquiries to